Delivery

CHRISTMAS CUT OFF DATES FOR ONLINE ORDERS

New Zealand - December 18th

International - December 14th

Please place your orders online before the above dates to ensure your orders are received in time for Christmas, as courier services experience delays with high volume at this time. Please note this is a guide only, as there is possibility of unforeseen delays. 

 

FREE SHIPPING on orders over $150 USD

For more information, see the tables below. Prices listed exclude shipping oversized and heavy items.

Within United States
We are now sending international orders with FedEx to give you a fully tracked, faster delivery on Nature Baby orders.

Delivery MethodApprox Delivery Time Order ValuePrice
FedEx 2 - 5 Working Days Over $150.00 USD FREE

FedEx

2 - 5 Working Days

Under $150.00 USD

$15 USD

Shipping to: New Zealand
Delivery in New Zealand is by signature required courier only.

Delivery MethodApprox Delivery Time Order ValuePrice
Courier Post 1 - 3 Working Days Over $150.00 USD FREE

Courier Post

1 - 3 Working Days

Under $150.00 USD;

$5 USD

Shipping to: Australia
Delivery in Australia is by signature required courier only.

Delivery MethodApprox Delivery Time Order ValuePrice
Toll Priority 3 - 5 Working Days Over $150.00 USD FREE

Toll Priority

3 - 5 Working Days

Under $150.00 USD

$10 USD

Shipping to: Rest of world
We are now sending international orders with FedEx to give you a fully tracked, faster delivery on Nature Baby orders.

Delivery MethodApprox Delivery Time Order ValuePrice
FedEx 2 - 5 Working Days Over $150.00 USD FREE

FedEx

2 - 5 Working Days

Under $150.00 USD

$15 USD

Estimated delivery times provided commence from date of dispatch and are guidelines only. A dispatch confirmation email displaying your track and trace number will be sent once your order is ready to be collected by the courier. Our warehouse operates and dispatches orders Monday - Friday NZT (excluding Public Holidays), we endeavour to process every order as soon as possible though please allow for 1-2 working days for your order to be processed.

International Courier Service is available to the below locations only. Orders going outside of these locations will be sent on International Air.

Australia, Austria, Belgium, Brazil, Canada, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador, El Salvador, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tonga, UK, USA, Vanuatu, Uruguay and Vietnam.

Please note: Rural deliveries may take slightly longer. Delivery times quoted are subject to product availability and we will advise you if an order is to be delayed. We use a signature required service therefore we recommend supplying a physical address where there will be someone present to sign for your item. We can not ship to a PO Box address outside of New Zealand.

We do not currently have an Express Shipping method available. For futher information on delivery, please contact our customer service team for assistance.

Oversized and heavy items

Our free shipping and standard flat rates exclude all oversized/heavy items. Oversized and heavy items include, but are not limited to; Bassinets, Changing Tables, Moses Baskets, Mattresses, Hammocks, Nursing Pillows, Duvet Inners and Cot Bumpers. Oversized items will incur additional freight charges and this will be automatically added to your cart at the time of checkout.

Duty and Taxes
Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. For more information please contact your local customs office, or contact us